FAQ

Frequently Asked Questions

Authenticity

All items are authenticated in-house by industry experts with 15+ years experience in luxury goods and verified by Entrupy's artificial intelligence authentication algorithms. Money back guaranteed! 

Prices

Prices are listed in Canadian and are tax included. 

Order Processing

Please allow 3-5 days for order processing. 

Shipping and Returns

$15 Domestic Shipping (Canada)
$30 International Shipping

Customs

International orders may be subject to customs and duties. Customs and duties are required to be paid at the responsibility of the customer. 

Payment Plans

5 Week Payment plans are available on items $500+

Please email us or DM us if you're interested in purchasing an item on a payment plan.

Sourcing Requests

Looking for a specific bag? Personal sourcing requests may be requested in our contact form below. There are no additional fees for sourcing requests. 

Returns

All sales are final. Please carefully examine all flaws provided in product pictures. Additional pictures can be requested through email or instagram direct.