Shipping + Returns
ORDER PROCESSING: Please allow 3-5 business days for order processing.
PAYMENT PLANS: Layaway is available at checkout through Afterpay or Sezzle.
$15 domestic shipping (Canada Post)
$25 united states shipping (Canada Post)
$40 international shipping (DHL)
KIYO does not assume responsibility for any duties or customs fees that may be incurred on international orders. It is the sole discretion of the customer to settle any applicable customs or duties charges.
If the recipient refuses delivery of their order due to customs charges the package will be considered abandoned by the shipping company and you will not be eligible for a refund.
Please ensure your shipping address is correct when placing your order. If there are any errors please notify us right away.
RETURNS: All items are final sale. Please carefully review all pictures and descriptions before making a purchase. Additional pictures and videos can be requested via Email or Instagram DM. Authenticity is guaranteed and backed by our money-back policy. If you have any issues with your order please email us at firstname.lastname@example.org.