Shipping
We offer tracked shipping via Canada Post and DHL:
Canada: $15
United States: $25
International: $40 (DHL)
Orders are processed within 3–5 business days. Please ensure your shipping address is correct at checkout — if there are any errors, contact us immediately.
All orders are shipped from Toronto, Canada. International shipments may be subject to customs fees, import duties, or taxes upon arrival, depending on your country’s regulations and are at the responsibility of the customer.
Orders, Returns & Cancellations
All items are final sale. We do not accept cancellations, returns, or exchanges.
Every piece is carefully inspected, measured, and described prior to listing. Due to the nature of vintage, minor imperfections may be present and are part of each item’s unique history. Any significant flaws will be noted in the product description.
We encourage you to reach out before purchasing — we’re happy to provide additional photos, measurements, or details to help you shop confidently.
Please note we are not responsible for any damage, wear, or changes after shipment. Each item is sent in the condition described and we are not liable for how it is handled, worn, or cared for once received.
For any concerns, please contact us at info@shop-kiyo.com
Payments
We accept all major credit cards, Afterpay, and Sezzle.